Service Technician – Blackpool

We are a manufacturer of specialist hospital beds and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.

Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.

We are looking for a Trainee Service Technician for the Blackpool team to help provide Medstrom products to our customers across Blackpool and Lancashire.


The Role:

As a Trainee Service Technician, you’ll be required to deliver an effective and timely maintenance service to customers. After training, this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance of products and support at delivery stage to customers in various environments.

Main responsibilities of the role

– Deliver clean, ready-to-use, products to and around customer sites
– Collect products after use and return to the service location for decontamination
– Disinfect, function check, repair and electrical safety test products
– Complete records of testing, delivery and collection
– Maintain available product stock and spare parts inventory
– Complete product modifications when required
– Provide product demonstrations and basic training to staff
– Maintain a clean and tidy work environment

Hours of work: 37.5 per week, working Monday to Friday 8.30am – 4.30pm. You will work 1 in 4 weekends, with two days off the following week.

You will also be required to participate in an out of hours on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.


Experience Needed:

To join us as a Service Technician, ideally you will need to have or be willing to develop the following skills:

– Mechanical or electrical background desirable, but not essential as full training will be provided
– Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
– Knowledge of Medstrom and/or other medical device manufacturers’ products would be desirable, but not essential

Personal Requirements:

– A proactive, ‘can-do’ attitude
– Excellent customer service skills
– The ability to communicate effectively
– The ability to work under your initiative, and follow procedures laid out by the business to achieve deadlines
– Basic knowledge of hygiene and safety rules
– Basic PC skills to include email and MS Office
– DBS-checked (or the willingness to complete one)

In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.

To apply for this role, please use the link below where you will be directed to our applicant tracking system:

https://bit.ly/3VBDxLx