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Proactive maintenance can often prevent the need for costly repairs in the future, thus minimising whole life costs.

Planned Preventative Maintenance encompasses the scheduled service and maintenance of equipment, which Medstrom incorporates into customer specific, agreed service schedules. This ensures that equipment is safe to use, having undergone a series of rigorous tests in line with recommendations by the Original Equipment Manufacturer (OEM).

We take complete ownership of equipment repair and maintenance, with the objective to not only meet the basic requirements, but to exceed these by minimising down time and increasing the overall lifecycle of the product.

This approach ensures we maintain effective uptimes for product repairs and preventative maintenance, negating the need for unnecessary product replacement. Providing our customers with the information needed to effectively manage product fleets and budgets.

City & Guilds Qualified

Medstrom is staffed by many of the industry’s best people, each with many years of experience in this specific field. We are the first company in the industry to have all staff qualified to City & Guilds 2377 for in-service testing of electrical equipment.

Meanwhile, our management team has grown and developed from field roles to provide a unique understanding of the maintenance of your products in relation to clinical outcomes.

Key Benefits


Medstrom offers fully comprehensive packages which encapsulate all of of your service needs


All of our maintenance plans can be customised, depending on the type and quantity of equipment


Medstrom's PPM plans help to prolong the lifespan of equipment and maximise uptime for improved efficiency

Technical expertise

Our skilled team of maintenance Engineers cover electrical safety testing, through to mechanical and electrical repairs

UK service network

Our wide network of service centres enables rapid response times in order to meet our agreed KPIs

24/7 support

Clinical and technical support is available 365 days a year via our friendly and helpful UK call centre