Trainee Service Technician – Liverpool
We are a manufacturer of specialist hospital beds and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.
Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.
Further to increased business we are looking for a dedicated Trainee Service Technician to join us to help provide high-quality products to customers, feeding from our Aintree service centre and covering our customers in the North-West.
Your Role:
As a Trainee Service Technician, you will ensure an effective and timely product delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients within agreed delivery times, repair and proactive maintenance of products and the provision of support to customers in various clinical environments in regards to the product.
You will be serving hospitals in the Liverpool area using our company vans that are shared.
Main responsibilities of the role:
– Deliver clean, ready-to-use products to and around customer sites
– Collect products after use and return to the service location for decontamination
– Disinfect, function check, repair and electrical-safety test products
– Complete records of testing, delivery and collection
– Maintain available product stock and spare parts inventory
– Complete product modifications when required
– Provide product demonstrations and basic training to staff
– Maintain a clean and tidy work environment
Hours of work: 37.5 per week working Monday to Friday 8.30am – 4.30pm.
You will also be required to participate in an out of hours on-call rota (once trained) to support the team and the customers, which covers one in three weekends (with time off in the week). This is subject to additional on-call payments.
Experience Needed:
To join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following skills:
Qualifications and experience requirements:
– Mechanical or electrical background desirable, but not essential as full training will be provided
– Experience of delivery driving and planning routes would be desirable
– Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
Personal Requirements:
– A proactive, ‘can-do’ attitude
– Excellent customer service and communication skills
– Ability to work under own initiative, and follow procedures to achieve deadlines
– Basic PC skills to include email and MS Office
– DBS Checked (or the willingness to complete one)
Please note, this role will involve manual handling – lifting, carrying and loading Medstrom products into the van.
To apply for this role, please use the link below where you will be directed to our applicant tracking system: