Quality Technician – Castle Donington

We are a manufacturer of specialist hospital beds and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.

Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.

We’re now looking for a dedicated Quality Technician to join us on a permanent, full-time basis, to support the Quality team across the business.


Your Role :

– Support the implementation and maintenance of the ISO13485 QMS, ensuring all processes comply with the standard’s requirements.
– Assist in the development, review, and revision of quality system documentation, including procedures, work instructions, and forms.
– Manage and maintain quality records, ensuring accuracy, completeness, and accessibility.
– Conduct internal audits to identify and address potential non-conformances in the QMS.
– Support preparation for external audits by regulatory bodies.
– Analyse quality data and participate in corrective and preventive action (CAPA) activities.
– Stay up-to-date on regulatory requirements for medical devices, including ISO13485 and relevant regional regulations (e.g. Medical Device Regulations)
– Contribute to continuous improvement initiatives within the QMS.

Additionally, you will:

– Manage any complaint investigations
– Co-ordinate supplier audits
– Support risk management activities
– Monitor quality data for each site
– Review Device History Records (DHR’s)
– Facilitate non-conformance audits


Experience Required :

To be considered as a Quality Technician, you will need:

– A strong level of IT literacy with experience of common desktop applications including Excel and Word
– Experience working within a QMS environment, ideally in the medical device industry
– The ability to work in a fast-paced environment with strict deadlines
– The ability to generate detailed, high-quality documentation
– The ability to perform and/ or manage multiple tasks in parallel
– Excellent interpersonal skills with the ability to collaborate with others
– To be detail-orientated and strive for continuous improvement

In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.

Standard working hours are 37.5 per week, Monday to Friday, approx. 8.30am – 5pm, with flexible hybrid working available once trained.

To apply for this role, please use the link below where you will be directed to our applicant tracking system:

https://bit.ly/4bKeXPk