Individualised Care for Complex Patients

In modern healthcare, no two patients are the same—so why should their care be?

Individualised Care for Complex Patients is an insightful in‑person educational event designed to explore what it really means to deliver personalised and safe care in today’s challenging clinical environment.

What is covered?

Combining perspectives from a leading researcher, an experienced clinician, and a patient with lived experience, the morning sessions will unpack the realities of supporting individuals whose needs fall outside traditional care pathways. Together, our speakers will examine the clinical, holistic, and equipment considerations required to effectively tailor treatment for complex patients.

In the afternoon, attendees will take part in a dedicated two‑hour hands‑on workshop led by Tissue Viability Nurse Specialist Eva Harris, focusing on practical approaches to caring for patients with severe contractures. The workshop will cover practical approaches to supporting patients with contractures both in bed and when seated, focusing on safe positioning, posture, risk reduction and adapting care for complex needs. Attendees will leave with practical skills, greater confidence and a clearer understanding of safe, person‑centred practice.

Meet the speakers:

• Louise Johnson – Consultant Physiotherapist and Principle Researcher at University of Southampton
• Eva Harris – Tissue Viability Nurse Specialist and South West Regional Wound Care Lead, Specialising in Patients with Contractures
• Tilly Rose – Patient Advocate, Speaker and Author Living with Ehlers-Danlos Syndrome (EDS) and multiple vascular compressions

Key objectives:

• Are we achieving genuinely individualised care in busy, pressured healthcare settings?
• What barriers stand in the way, and how can they be overcome?
• How can we effectively deliver individualised care for patients with severe contractures?
• How can multidisciplinary teams work together to better address the needs of complex patients?
• How can we apply practical, hands‑on approaches to safely supporting patients with contractures across bed‑based and seated care?

This event is relevant for all stakeholders involved in patient care, with particular relevance for:

• Tissue Viability Nurses
• Ward Managers
• Patient Safety or Harm-Free Care Matrons
• Nursing Staff
• Therapy Teams
• And anyone committed to advancing personalised healthcare

Join us for an honest, practical, and inspiring discussion that highlights why individualised care matters—and how we can work towards delivering it more effectively.

Agenda

The event is free to attend in-person or online, see booking links. 

Please Note: 

• The in person event allows attendees to gain 5 hours CPD-certified towards revalidation.
• The online webinar allows attendees to gain 1.5 hours CPD-certified towards revalidation.
• The views and perspectives of the speakers are their own and not necessarily shared by Medstrom. We aim to provide a platform to share these views in a respectful manner.
• In-Person delegate spaces are limited to 2-3 individuals per Trust.
• In-Person attendance is restricted for clinical personnel only and we hold the right to decline applications to attend from industry personnel.