
Patient hygiene is one of the most essential — yet often overlooked — fundamentals of nursing care. Despite advances in healthcare, the traditional bed bath remains largely unchanged for centuries. This CPD-accredited event explores how something as routine as patient washing can have a profound impact on dignity, comfort, and overall patient experience.
Through a series of insightful presentations, lived experiences, and clinical reflections, we’ll examine how fundamentals of care and patient hygiene affects delivery of safe, effective, high-quality care that can transform both patient and caregiver wellbeing.
Key Themes
- Rethinking the traditional approach to bed bathing
- Understanding the physical and emotional impact of hygiene practices
- The unique challenges of washing and dignity in dementia care
- Innovations in patient hygiene and how they enhance experience
- Hearing from patients directly about their personal experiences
Featured Speakers
- Rebecca Feo – Senior Research Fellow, Focused on Enhancing Fundamentals of Care
- Debbie Wickens – Head of Harm Free Care, Barking, Havering and Redbridge NHS Trust
- Tamara Backhouse – Senior Research Fellow, Focused on Improving Care for Patients with Dementia
- Tracey Carr – Independent Consultant for Patients Living with Obesity
- Anna Binks – Patient Experience Advocate & Former NHS Operational Business Manager
Who Should Attend
- Nurses and healthcare assistants
- Patient experience leads
- Clinical educators and ward managers
- Policy makers in patient care improvement
- Anyone interested in enhancing compassionate, person-centred care
Join us to see how we can reshape the fundamentals of care — one wash at a time.
Agenda
| 10:00am | Arrival Time for In-Person Delegates for Networking & Refreshments |
| 10:30am | Introductions from Medstrom (Webinar Start) |
| 10:35am | What are the Fundamentals of Care and why are they so important? Rebecca Feo, Senior Research Fellow, Focused on Enhancing Fundamentals of Care |
| 10:50am | Addressing Fundamentals of Care: Patient hygiene and Medstrom Eco Debbie Wickens, Head of Harm Free Care, Barking, Havering and Redbridge NHS Trust |
| 11:05am | What do caregivers, care recipients, and relatives value as important for assistance with patient hygiene? Tamara Backhouse, Senior Research Fellow, Focused on Improving Care for Patients with Dementia |
| 11:20am | The View from the Bariatric Bed Tracey Carr, Independent Consultant for Patients Living with Obesity |
| 11:35am | Hygiene and Healing: a patient’s perspective Anna Binks, Patient Experience Advocate & Former NHS Operational Business Manager |
| 11:50am | Q&A |
| 12:20pm | Webinar Close |
| 12:20pm | Refreshments, Networking & Lunch |
| 1:00pm | Practical Sessions – Addressing Fundamentals of Care: Demonstration Patient Hygiene using Standard of Care and Medstrom ECO – How to approach people living with dementia for patient hygiene |
| 3:00pm | Close |
The event is free to attend in-person or online, see booking links.
Please Note:
- The in person event allows attendees to gain 5 hours CPD-certified towards revalidation.
- The online webinar allows attendees to gain 1.5 hours CPD-certified towards revalidation.
- The views and perspectives of the speakers are their own and not necessarily shared by Medstrom. We aim to provide a platform to share these views in a respectful manner.
- In-Person delegate spaces are limited to 2-3 individuals per Trust.
- In-Person attendance is restricted for clinical personnel only and we hold the right to decline applications to attend from industry personnel.







